Privacy Policy
This Privacy Policy describes how www.mummypet.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
Examples of Personal Information collected:
Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection:
To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose:
Shared with our processor Mummy Pet.
Order Information
Examples of Personal Information collected:
Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection:
To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising relating to our products or services.
Source of collection:
Collected from you.
Disclosure for a business purpose:
Shared with our processor Mummy Pet.
Customer Support Information
Purpose of collection:
To provide customer support.
Source of collection:
Collected from you.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
We use Mummy Pet to power our online store.
You can read more about how Mummy Pet uses your Personal Information here:
https://www.mummypet.com/policies/privacy-policy
We may also share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.
Examples:
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We use Google Analytics to understand how customers use the Site.
Learn more here: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout -
We share information about your use of the Site, purchases, and interactions with our ads on other websites with advertising partners. This may be done directly or through cookies and similar technologies (depending on your consent and location).
Learn more about targeted advertising:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Using Personal Information
We use your Personal Information to provide our services, which include: offering products for sale, processing payments, shipping and fulfilling orders, and keeping you updated on new products, services, and offers.
Lawful Basis (GDPR)
If you are a resident of the EEA, we process your Personal Information under the following lawful bases:
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Your consent
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Performance of a contract
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Compliance with legal obligations
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Protection of vital interests
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Public interest tasks
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Legitimate interests that do not override your rights and freedoms
Retention
We retain your Personal Information for our records when you place an order, unless and until you request us to erase this information.
Automatic Decision-Making
If you are a resident of the EEA, you may object to processing based solely on automated decision-making (including profiling) when it has legal or significant effects on you.
Our processor Mummy Pet uses limited automated decision-making to prevent fraud with no significant effects on you.
Examples:
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Temporary denylist of IP addresses with repeated failed transactions (few hours).
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Temporary denylist of credit cards linked to denylisted IPs (few days).
Your Rights
GDPR (EEA Residents)
You may request access, correction, updating, erasure, or transfer (portability) of your Personal Information. To exercise these rights, contact us using the details below.
Your Personal Information may be processed in Ireland and transferred outside Europe (including Canada and the United States).
CCPA (California Residents)
You have the right to access, port, correct, update, or erase your Personal Information.
To exercise these rights or authorize an agent, contact us using the details below.
Cookies
We use cookies to improve your browsing experience, remember your preferences, and understand how visitors use our Site.
Cookies we use include functional, performance, advertising, and social media/content cookies.
Cookies may be persistent (stay after you close your browser) or session-based (deleted when you close your browser).
You may disable cookies via your browser settings, but doing so may affect Site functionality.
Do Not Track
Because the industry does not have a consistent standard for responding to Do Not Track signals, we do not alter our practices when such signals are detected.
Changes
We may update this Privacy Policy periodically to reflect changes in practices or for operational, legal, or regulatory reasons.
Contact
For questions or concerns, contact us: